Date: Tue, 16 Mar 1999 12:34:58 -0500 From: "Doug Hardman" <dougnopsamssamg.com> Subject: Re: Saab Dealers in US
> In Consumer Reports Annual Auto Issue Saab dealers were ranked the > highest percent satisfied with dealer (97%) according to the 1998 > Annual Questionnaire. Are Saab Dealer's really something special or is > the competition weak? Last weekend, my wife and I went to Ed Wolf Shaker Saab in Cleveland, OH to look at a few cars. We bought a 96' 900SE. Every 3 years, I go out "Car Shopping" and end up back there. My sales rep (Ron) and I have had a good working relationship since I got out of high school. Back then I had an 85 900t but aspired much higher. They never had an attitude like "He's just 18, he can't afford any of these" like other dealerships had. Since then, my family has bought 6 cars from them, and will continue to do so in the future. The finance manager went above and beyond the call of duty to get our loan approved, and the mechanics know me by name (from the 85' 900t). It's kinda like having my own personal dealership. Are Saab dealers special? You bet. (At least mine is) -Doug Hardman -- ---------------------<>-]|[===--===] Douglas Hardman dougnopsamssamg.com AMG Advertising & PR, Inc. http://www.accessamg.com Resident Cyber Samurai 216-621-1835 Cleveland, OH