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Date: Sun, 8 Aug 1999 07:07:56 -0700
From: "Daniel Glenn" <dglenn1nopsamrr.com>
Subject: Re: Dealer nightmare


Thanks for posting your story. I am in San Diego and have been looking for a place to take my SAAB. I'll now avoid the dealer in town. Thanks, Dan Glenn 1985 900 Turbo (143K) John wrote in message ... >Decided to purchase a used Saab and thought I found the right car at the San >Diego Saab dealership. 92 Convertible (turbo/std) that looked very nice >except for dull paint (due to the harsh CA sun I expect). Sticker price was >$11K and salesman said they just dropped the price to rock bottom to move >the car out - no room for dealing. First thought was "oh well" but after >looking at a few more cars (and not enjoying shopping) I decided to eat crow >and purchase the car. This was a weekend and on Monday morning I called the >sales guy to say I wanted the car. His response was "manager upped the >price $500" - that was the weekend special. > >I should have known better but asked to speak to the manager - not available >but would call me back. Didn't get the call until Tues morning. While not >happy (and told him so) I said we had a deal and could he please fax a PO to >my bank (on-site at my employer) so they could cut a check for the car since >I really didn't want to make multiple trips to the dealer. Also informed >manager that I would be in meetings all day. Manager said ok. PO was faxed >that day. I know because I called the bank at the end of the day to make >sure everything was ok. Bank (actually a credit union) said it came but was >not signed by the dealer. They had left a message for the manager >requesting a signed PO but he had not called back. Got a check from the >bank first thing next morning (Wed), called salesman and left message that I >had the check and I would be there around 5pm, could he please make sure the >car was ready to go. He called back to say the car was already sold and did >I "want him to try and find me another!!!!" Finally got the manager again >and asked why he had welched on the deal. His response was, "I didn't have >any money from you." When I told him we had a deal and had put him in touch >with my bank he said, "I should be getting in a similar car soon". My >response was we would not be doing business. Am I being naive in thinking >we had a verbal deal? Does this strike anyone else as sleazy on the dealers >part? > >John > >

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