Date: Sat, 2 Oct 1999 12:06:22 -0400 From: "Gary Cunninghame" <gcunningnopsamthlink.net> Subject: Re: PROBLEM SOLVED
"From the beginning, my dealer was behind me 100% " And the name of this dealer ????? -- SPAM is evil, remove the $ from my email address before replying Software Services, Inc <CEOnopsamjava.com> wrote in message news:7t51u2$coc$1nopsammn.news.rcn.net... > > My repair work was completed by my dealer yesterday, and my car is running > GREAT. > > From the beginning, my dealer was behind me 100% in agreeing that Saab > should pick up the tab for this situation. > > While Saab Customer Service treated me with arrogance, my dealer has always > treated me with respect and done superior work on my vehicles. (3rd I've > bought from this dealership) > > My dealer convinced Saab that they were liable for this incident, and Saab > is paying the bill. I pretty much knew that would be the outcome, right > from the beginning. > > Too bad Saab Customer Service couldn't take any credit for resolving this > situation, and making a long-time customer happy. It wouldn't have cost > them any more than it did in the end..... > > If I offended anyone in my series of postings .... I apologize..... > > Sam > >
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