Date: Sat, 20 Oct 2001 11:01:15 -0500 From: "Ron Bean" <rwbeannopsamo.com> Subject: Re: any negative experiences East Coast Auto Transport?
"Horace" <hksawyernopsam.com> wrote in message news:CBE31E72D32D2B2A.CA50C778EAF2E8C5.70AD17332F38C881nopsamirnews.net... > > > Ahh, good point. Thought I'd see if anyone was interested before > spouting off. : ) > > They hauled my car from PA to GA on a tractor-trailer car carrier rig, > open type. Not the enclosed expensive jobs. > > I left the car in the car of one of their sales reps, who assured me > it would be well taken care of. Nice guy, I trusted him. I was > happy. Unfortunately, he was not the driver of the rig, it turns out. > > Apparently, they either rammed it into another vehicle or the trailer, > and tore up the front bumper cover to where it needs to be removed and > repainted. And, the rear bumper cover shows abrasion marks vertically > -- like it was rubbing up against something as the car bounced up and > down going down the road. > > Then, they dropped the car off at my place without notifying me and > left the keys in an unsecure location. > > I was extremely upset. This was July, 2001. Now, as of this week, > several months later, they "denied" my "claim." From what I can > gather, they are taking the ridiculous position that my car was > damaged when it was loaded on their trailer. They refused to provide > me insurance information. Their vice-president insulted me. They > refused and continue to refuse to provide the name of the driver of > the truck. Wonder why . . . > > Then, a document mysteriously appears from their office showing my car > was damaged when they took possession. > > Unfortunately, a lawsuit must be filed for violation of Fair Business > Practices Acts in Georgia and their home state of Virginia. Fraud, > breach of the contract of carriage, negligence, and other issues. > > *****WARNING to others:****** > When dealing with any auto transport company, get a copy of an > inspection report on the car in writing signed by the transport > company showing each and every scratch, dent or ding on the car before > it leaves your possession. > > Also, take photos of all sides. > > What this company did was provide such a document *after* the fact, > claiming it was damaged when they got it. > > One lives and learns. I learned the hard way. What is especially > embarassing is that I am a lawyer. It is amazing to me how many > people enjoy giving attorneys a hard time simply because they are > attorneys. That was my view of this situation too. Why did I get > taken, you ask? The answer can only be that it is hard to live where > you don't trust anybody. I trusted this company. Now they blame me, > causing me and my family alot of anxiety and frustration, and for now, > loss of money. > > Hope this helps someone, somewhere. > > HK Sawyer > Here you go a couple of links that may be of some help. 1st is the carrier profile from the Federal Motor Carrier Safety Administration. http://www.safersys.org/query.asp?searchtype=ANY&query_type=queryCarrierSnap shot&query_param=USDOT&query_string=626975 Do a site search on http://www.ambest.com/ for The Travelers Insurance Co of Illinois. The first link has their policy number. Hope this helps Beaner (newbie to the group)
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