Date: Tue, 13 Jan 2004 18:09:59 -0800 From: "New User" <thelastonenopsam.com> Subject: Re: 2004 arc convert. recall
Well I'd like to be as optimistic as you Bob. Here is a history with this car since signing the lease agreement in Nov. Car delivered 10 days after promised. Spare key not available, delivered 2 weeks later. Paint stain inside passenger door Compass won't calibrate, brought in, part needed to be ordered Part delivered and installed, compass still doesn't work, I'm told by dealership it never will. 500 dollar CA car tax rebate checked promised by sales manager on 11/4/03 still not received 1/13/04 Recall notice received on front passenger seat, unsafe for front passenger to ride according NTHSA/Saab Told recall part will take 4-6 weeks to be delivered Not exactly a great customer experience for a $46,000 car. "Bob" <uctraingNOSPAMnopsamanet.com> wrote in message news:1ba500p4mdn6ldlere16jtnmni4n3arodinopsamcom... > On Fri, 9 Jan 2004 15:27:37 -0800, "New User" <thelastonenopsam.com> > wrote: > > >yeah they should provide a loaner but they wont have a convertable so i get > >to use a car i didn't buy for 2 months even though i pay for a convertable. > >Just shitty. > > On the contrary, I'd say that Saab has found an issue and is taking > every possible step to make it as convenient as possible for you > to get it repaired. No car is perfect and Saab is going out of their > way to reduce any hassle on you. Check out what other auto makers do > in a situation like this. > >
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