Date: Wed, 16 Feb 2005 08:49:04 -0500 From: "The Malt Hound" <grunffnospam.com> wrote in message news:37ffekF5dq4inU1nospamvidual.net... > levyte357 wrote: > >> The point I was making was that the dealer/specialist bent over >> backwards >> to make sure I was happy, and keep to keep his customers happy who >> regularily spend £10K on his cars.. Now, that's not so difficult >> to >> understand.... is it? > > > Well, actually, it is. > > First off, the dealer is trying to sell you a car. This is quite a > diffent situation from an annual service (hint - their profit margin > on a £5k car is a lot more than on a £120 service). In real money, yes, as a percentage, no. They generally make a higher percentage of profit on service $$ than sales. > > Second, there are good and bad dealers for most makes - it is > meaningless to make a decision on which make/model you're going to > buy based on a dealer. Not necesarrily. In my area there are only 2 SAAB dealerships within normal driving distance, one of whom are out to screw you at every service opportunity. If I had to rely on that one for service I would not buy SAABs. -Fred W