Date: Tue, 12 Apr 2005 09:43:27 +0100 From: Pooh Bear <rabbitsfriendsandrelationsnospamail.com> Subject: Re: Abbott Racing contacts worldwide - for the daring !
Craig's Saab C9000 Site wrote: > Pooh Bear <rabbitsfriendsandrelationsnospamail.com> writes: > > >"Henrik B." wrote: > > >> "Pooh Bear" <rabbitsfriendsandrelationsnospamail.com> skrev i en meddelelse > >> news:4257F0EE.9594F391nospamail.com... > >> > >> >> I wouldn't spend MY money on a company that rips off their > >> >> tuning-software > >> >> from others! > >> > > >> > They do ? Pls tell. > >> > >> http://www.maptun.com/pirates.php?PHPSESSID=403729a5b7e22cfc1564b64b6e1986c9 > >> > >> Cheers! > > >I'm very disappointed to hear that. I can sympathise especially, as I have had > >electronic designs of mine / my client's ( hardware and software ) blatantly > >ripped off by an Indian company that formerly traded with us and put back onto > >the European market under another brand name. > > Hmm it wasn't an Indian company specialising in running call-centres that > are used by Australian telco's and perhaps big telco's in other countries as > well? 8-) (sorry for the slight off-topic diversion) Quite likely. Because educated 'middle class' Indians speak pretty good english, a large industry has sprung up in India 'outsourcing' call centre facilities for many native english speaking countries. It's considered to be a good employment prospect there. When they call themselves Jim or Annie - you know you're talking to one of the nastier ones. They 'make up' what they think are friendly sounding names to the Western - hmmm Oz even - ear. It's pretty obvious when it's fake though. I'd be happier if they said ' hello this is Pradeep / Reshma talking to you ' actually. I've had varied experiences. The worst was when American Express offloaded their UK call centre - the guy on the end of the phone tried to tell me I was 'mistaken' when he simply didn't understand my question. Luckily, Amex must have twigged the problem and did a telephone survey where I gave them hell for outsourcing. They use real Brits again now ! On another occasion I got cold-called by an Indian sounding chap calling himself some english sounding name. It was obviously a con - so I confronted him - and he giggled in an embarassed fashionand and hung up the line. Most recently I spoke to an Indian gent in a call centre who was actually helpful, polite, knowledgable and didn't have the deep accent ! Maybe he wasn't in India after all ? LOL ! Graham
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