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Date: Sun, 22 May 2005 22:15:41 -0400
From: KeithG <noonenospamay.com>
Subject: Re: Saab Recall on early 9-5 lubrication problems


>>Actually, no. The Saab dealer network has all this on a central >>database. Just go to 'a' dealer and they should be able to pull it up. >>Sometimes they will change you for it sometimes not. >> >>KeithG > > > KeithG, > > Sorry, but this "database" is a limited resource at best. It is called > Intranet Retail Information System or IRIS. > > Yes every Saab dealer has access to IRIS and can pull up all the > WARRANTY repairs on the car. They CAN NOT pull up non-warranty repairs > that other dealers have performed. Scheduled maintenance did not start > until 2/01/00 and even then some of the 9-3 models were not covered. > > On covered model after that, IRIS might show the 10K, 20K, 30K > services, but nothing after that. > > I can tell you absolutely, that no records, no warranty. We have a TSB > that is VERY clear on that issue. > > I know these facts because I am a Saab Master Tech with almost 10 > years of dealer experience > > Steve Crowe Well, there you go! Thanks, Steve. I guess the only possibility would be to ask the dealer it was sold at to see if they actually serviced it as well. They should, then, have a paper record... Outside of that maybe a lost cause. KeithG

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