Date: Wed, 08 Jun 2005 21:15:42 GMT From: Jef Gearhart <darmokandjiladnospamgra.com> Subject: Re: Stop Unfair Treatment by Scott Peterson of Saabnet
Tex wrote: > "Jef Gearhart" <darmokandjiladnospamgra.com> wrote in message > news:kZHpe.13390$Oq7.11316nospamsvr33.news.prodigy.com... > >>That's why we all get crappy service the world over.. Not enough >>customers doing this. Most just whimp out when they get mistreated. > > > Not really. Consumers today speak with their money. Pursuing uncertain > complaint avenues, can prove to be a waste of time. So rather than waste > one's time, consumers will simply stop investing their money in one vendor > and invest it in another, hopefully more valuable, vendor. > > - tex > > True enough. In this case I personally do not think Charles would be wasting his time, since he did state that he actually does business with Saabnet's sponsors. Boycotting the sponsors (i.e. speaking with his money), is *exactly* what Charles was suggesting. He was simply also willing to extend the sponsors the courtesy of letting them know why. I believe this is a more practical, and much more effective approach than waiting for the sponsors to someday notice they lost Charles as a customer and never understand why. This also gives them the opportunity to fix it.
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