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Date: Mon, 31 Oct 2005 13:28:59 +0000 (UTC)
From: "David Tong" <gz30nospamternet.invalid>
Subject: Re: Saab 9-5 main beam relay fails.  Dealer charges 90 UKP to'locate fault'.


"Paul Halliday" <pjghnospamyonder.co.uk> wrote in message news:BF898A98.16336%pjghnospamyonder.co.uk... > in article EvOdnaJu7IMmVf7enZ2dnUVZ8qKdnZ2dnospamhtview.co.uk, John Hudson > at > mypcnospam.com wrote on 29/10/2005 20:07: > >> >> "David Tong" <gz30nospamternet.invalid> wrote in message >> news:dk025g$4aj$1nospammz01.dmz.ncs.ea.ibs-infra.bt.com... >>> After a brief stop last monday evening both main beams on my Saab 9-5 >>> (new >>> mid-1999) failed to work even though they'd worked fine previously. >>> Each >>> beam has own fuse, and very unlikely both would fail together, so >>> sounded >>> like the main beam relay. By phone the service guy at Saab main dealer >>> agreed this seemed likely, so I booked it in for collection, repair, and >> for >>> two new tyres at the same time. >>> >>> When car delivered back the invoice shows over 400 UK pounds. Worse, >>> one >>> item is 90 UKP for 'tracing fault in electrical system and localising to snip >> have an expense account. Write the bill off to experience and either do >> the >> work yourself or find a small outfit that specialises in Saabs. I am >> sorry >> you have been caught but someone has to pay for the nice showroom and the >> smartly dressed staff. I hope you used the coffee machine. > > I'd echo that sentiment - sounds like you need a specialist, rather than > using the main st^H^Hdealer. I'm sure if you posted where in the UK? you > are, recommendations will be forthcoming. > > Paul > > 1989 900 Turbo S > http://saab.go.dyndns.org/ > Thanks to those who responded to my rant. Maybe I've been a mug, but minimising hassle and extra cost go together so I don't mind paying within reason. But I don't think this is reasonable. I'd call it 'killing the golden goose'. Anyway it's lost them a new car sale as a result. Anyone know a good Saab specialist in the Leeds (UK) area? David.

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