Date: Sat, 12 Aug 2006 19:54:58 -0400 From: "Tex" <texnospamm101.org> Subject: Re: JD Power: Saab 2nd to last in quality
"Dave Hinz" <DaveHinznospaml.com> wrote in message news:4k4rqqFakuboU1nospamvidual.net... > Your idealism doesn't change the fact that you get what you pay for. > You will get better craftsmanship in a $45K car than you will in a $15K > car. Only you, seem to find this surprising. You use the term "craftsmanship" here and not "initial build quality" nor "longterm reliability". Anywa, I'll assume you're referring to "initial build quality". However, the case of vehicle price being co-related to quality doesn't always hold true...or at least, the evidence is, at best, "mixed". Some generalizations about the following manufacturers as a whole... Lexus / high price / high initial quality...ok good...that meets yours prediction Mercedes (Audi, Saab) / high price / low initial quality...hmm...not following your predictions Kia / low price / low quality...good...your prediction here was spot on. Toyota / low price / high quality...bad...again, not following your prediction. Seems to me, that quality must be due to something else other than price alone. > Great, let's go for openly hostile then. Apparently you're not getting > my points, because you spout crap like this: I used the terms "no offence" and "your argument" to separate you from your argument...I by no means intended to imply that you, yourself are snobbish (that's certainly not for me to judge). >> It essentially assumes that poor people who cannot afford more >> expensive cars will simply make do and accept that they've been relegated >> to >> second class status. > > Don't presume to speak for me; you're barely qualified to speak for > yourself. I never said anything of the sort. Again, I wasn't speaking for you personally, I was extrapolating the underlying implications of your proposed argument. >> And consequently they will not pursue warranty claims, >> however minor the defect. > > (sigh). What the hell does this have to do with my repeated questioning > of how the metrics are gathered, minor vs. major problems? I was responding to your argument as a whole...that is, that people who purchase less expensive cars will rarely complain whereas those who pay dearly for their vehicle will complain incessantly, about every minor defect. More simply, the higher the price, the more expected complaints about quality problems in the car. Please correct me if I'm wrong in interpreting your general argument. > Further, how > does it address what is acceptable at one price point but brings a > callback at a different price point? By your argument, can I thereby deduce that it should be all the more difficult for an expensive brand to show good results on the JDP type of survey testing? ...since, the higher the price the more demanding the customer? If so, that would make it all the more miraculous that Lexus showed only 136 reported problems per 100 vehicles (vs say Saab's at 326 per 100 vehicles). Are Saab owners really that much more picky about even minor problems, than say Lexus owners? But that would actually run counter to your argument since Lexus vehicles are higher in price than Saabs. Hmmm. - tex
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