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Date: Fri, 11 Aug 2006 18:59:15 -0400
From: "Tex" <texnospamm101.org>
Subject: Re: JD Power:  Saab 2nd to last in quality


"Dave Hinz" <DaveHinznospaml.com> wrote in message news:4k23kdFa6mk6U2nospamvidual.net... >> Absolutely not, though. I'd expect both to be just as robust as the >> other. > > Then you, sorry, are a fool. > >> I don't have high expectations, just that new stuff should be just that, >> as >> new... > > As new in a $15K car is different than as new in a $45K car. I've been giving your argument some thought. Whilst, on the surface, it might make some sense, it fails in at least one critical area. Income. On this planet things are all relative. So a bloke who spends 90% of his annual income on his car should, at least theoretically, be all the more keen to find both major and minor defects on his new car purchase. This suddenly makes it clear why people who've purchased vehicles of all prices are quick to complain about even minor problems. A poor chap who recently purchased a lowly Ford might consider that to be his prize possession because it represents such a large share of his meager income. Therefore, he will be angered to find any minor item wrong with it. For most people, a car is certainly a major purchase, not only in terms of pure cost but the fact that they will be using it on frequent basis for years to come. Thus, most purchasers of cars of all prices will indeed be picky about their vehicle. No offence, however, in retrospect, your argument, is almost borderline snobbish. It essentially assumes that poor people who cannot afford more expensive cars will simply make do and accept that they've been relegated to second class status. And consequently they will not pursue warranty claims, however minor the defect. :-) - tex

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