Date: Thu, 10 Aug 2006 09:35:43 -0500 From: dannospamam.com Subject: Re: JD Power: Saab 2nd to last in quality
On 8/9/2006 2:50 PM, Fred W wrote: > Tex wrote: >> Beaten out only by Land Rover. >> >> http://www.businessweek.com/autos/content/aug2006/bw20060809_022914.htm?chan=top+news_top+news >> >> >> or... >> >> http://tinyurl.com/lghjk >> >> ...as measured by end-user reported problems. >> >> Wouldn't it just be swell if Saab could build a high quality car? >> Sure as heck'd make this group a lot quieter ;-) >> >> - tex >> >> > > JD Powers surveys are stupid. They have very little to do with actual > quality and much more to do with "customers' perceptions". Read about > it on their own web page: > http://www.jdpower.com/global/content/ratingsguide.asp > > I would say that what the results really mean is that the SAAB dealer > network (in the US at least) is in trouble. They can't make their > buyers happy... > I would second that on the dealer. My dealer's service quality has went down the tubes over the past year.
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