Date: Thu, 10 Aug 2006 05:54:38 +0100 From: "DervMan" <thedervmannospaml.com> Subject: Re: JD Power: Saab 2nd to last in quality
"Nasty Bob" <speedypancakenospamail.com> wrote in message news:1155161518.428558.272740nospam2000cwc.googlegroups.com... > > Re: when something is cheap, people don't expect so much... > > I used to work for a company that produced both "premium" & "mass > market / budget" alternatives of their products... I know that the > budget market complained a LOT more than the premium end of the market > if they found a problem... In fact, I would say the premium / custom > end of any market are more forgiving of faults (as long as they feel > they are getting *special* service... But of course this has nothing to > do with Saab! There's at least one group of people who believe if you've spent more money on it, you're happier to accept its faults rather because you've spent more on it... -- The DervMan www.dervman.com
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