Date: Wed, 18 Oct 2006 20:26:58 GMT
From: "Swampy Bogtrotter" <samandjanetknoxnospamco.net>
Subject: Re: Saab 900i handbrake cable
MH wrote:
>> I was dead impressed today in work (I work in motor insurance).
>> I provided cover for a chap who's just bought a new Saab 9-3
>> SportWagon. I took great pleasure in turning a 10 minute call into a 45
>> minute
>> friendly chat about his brand new model and my old 900.
>
> That is nice, but I never trust insurance companies...
I never trust any big companies
> No offence, but will you still have a 'friendly chat' when he comes
> with a claim or will you (/the company), try to weazle your way out
> of it?
We're actually pretty good with paying out claims.
The only down-side to this is that more claims tend to get resolved as
at-fault, which as you know, are the type of claims that you don't want on
your history.
Sometimes it's better to have an ins-co who are reluctant to open their own
purse strings, as it means they're more likely to keep pursuing the other
party's ins-co until they pay up, resulting in a non-fault for you.
You have to be patient for this to work however as it often takes a very
long time to resolve, and can often look and feel like you've been abandoned
by your ins-co.
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