Date: 21 May 2007 21:13:27 -0700
From: billbickelnospamo.com
Subject: Re: Saab Lost a Loyal Customer
On May 14, 1:04 pm, "Craig" <CBobchinnospamkinsbcglobal.net> wrote:
> Okay, here is the story.
> I have an '06 9-3 Aero (my 6th Saab) and this one has had a couple of
> problems within a year (two in the last 3 weeks).
>
> 1st The coating or paint or whatever they used on the front of the dash
> started peeling off. This was around as well as on the radio. Replaced
> under Warranty
>
> 2nd 2 weeks ago the Electronic Stability Control went out while driving
> the car Turns out a module for the ABS system croaked Also replaced
> under warranty.
>
> 3rd a week ago the clutch overheated and burned out. WITH LESS THAN
> 7000 MILES ON IT!!!!
>
> Now, if I were new to stick shifts and clutches I can understand and
> accept that I may have caused it, but I've been driving manuals
> exclusively for 25 years and Saabs exclusively for the past 15 years.
> I'm quite used to shifting and I never ride the clutch. Nor do I abuse
> the car.
>
> Saab would not do anything on working with me to replace the clutch. No
> good will was forthcoming. It cost almoat 2k to replace.
>
> My '94 9000 has 155k on the original clutch. My '88spg had 150k on it
> when I sold it (original clutch).
>
> I'm sorry I think the reliability of Saabs has gone downhill. I will
> most likely not be buying another one.
>
> Anyone what a slightly used '06 Aero?
> --
> Remove My_Skin to E-mail me.
Pretty typical story for Saab after the GM takeover. They always had
quirks, but the basic stuff -- engine, transmission, clutch -- would
last forever. Now they are mass market junk, along with the rest of
the crap GM makes. Any wonder they are hemorrhaging?
I had a similar experience back in '94 when I bought one of the first
GM-made 900's. Crap. I did make them buy it back by invoking the
lemon law in my state, and then I bought a 9000, which I drive until
this year. Sold it and bought a BMW. Very different car, but (like
Saab used to be), an independent and quality-conscious European auto
maker.
It's really too bad about Saab. All that is left is the grill, the
Griffin badge, and the ignition in the console. What GM does not
realize is that treating a loyal Saab client like crap will doom
Saab. They don't get it.
Bill
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