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Nobody wants to answer the phone Posted by sam96CS [Email] (#852) [Profile/Gallery] (more from sam96CS) on Wed, 22 Jul 2015 10:32:18 In Reply to: Why I suggested asking what they are actually supplying, Bill Homer [Profile/Gallery] , Wed, 22 Jul 2015 09:56:12 Members do not see ads below this line. - Help Keep This Site Online - Signup |
It's very hard to get answers over the phone to pre-purchase questions. In the first place you have to hold forever. Then you get someone in an office. The distribution center is somewhere else. The person on the phone can't go see the part on the shelf. That's assuming they actually have a physical stock which isn't always the case.
I paid a premium and ordered from a source that claims explicitly that they're selling genuine OEM Saab parts and nothing else. Usually I don't go to the trouble and expense. The alternative in this case is to replace inferior ball joints every 2-4 years.
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