Date: Tue, 19 Nov 2002 04:12:33 GMT From: Louis Cornelio <cornelionopsamrr.com> Subject: Re: taking SAAB-USA to small claims!
In article <utgsk74u23pba4nopsam.supernews.com>, "pablo" <pablonopsamlyhombreNOSPAMnet> wrote: > "Louis Cornelio" <cornelionopsamrr.com> wrote in message > news:CrZB9.10518$2z1.4037380nopsamter.socal.rr.com... > > ... SAAB dealer didnt change the belts ... > > Three questions: > > 1. At what mileage (and age of the car) didn't the engine break down? Car is a 1995. Busted belt at 51k. Belt should have been replaced at 35k, previous owner took it in to request 35k service at 45k (!!) > 2. How can it be established for sure it was a direct consequence of the > belts that the engine broke down? Cuz the best busted. > 3. How can it truly be established the belts weren't changed? service record between 30k - 45k. No record of change. Serpintine belt done at 30k. Busted belt clearly looks worn/old > Questions (1) is the most relevant one - depending on that, if I would be > Saab, I'd do whatever is right. 9-5 Saabs have a very good reliability > record, so it's not like Saab has got to be very choosy about which cases > to > cover. This sounds surprising to me. they day they have no liablility because the 35k service was not done at 35k, when replacement would have been free. I content that, as as was still working at 45k when it was brought in, owners were just damned lucky up to then. And SAAB service hould have made it very clear a belt was needed, free or not, or it would be nuts & bolts. AND celarly it had not been replaced up till then as customer requested "35k service" - which was signed off by dealer.
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