2003-2011 [Subscribe to Daily Digest] |
Hello All,
Hope you all had some great holidays. Two days before Christmas I got a rock flung up by a Toyota and left a slightly larger than a quarter chip in my windshield. It is a star type crack/chip. It is noticeable and the car is brand new. Man was I pissed.
The following Monday I had an appointment for JN Phillips to come repair the "star". It came out decent, but is still very noticeable. For a new car, I was not pleased with the repair. JN Phillips said they would replace the windshield at their expense because they termed it a failed repair. It seems they didn't put enough epoxy in because you can still feel the chip when you run your finger over it. I've fixed two chips on my previous Saab using a DIY kit and they came out much better.
I called the SAAB dealer to see what their recommendation was. They told me they use JN Phillips in Acton (dealer was Village SAAB). They also recommended that I get factory glass as the rain sensing wipers don't like aftermarket windshields.
I called JN Phillips back and they said they would order SAAB factory glass for me. So my appointment has been canceled for tomorrow and now will need to go into their shop next week. I'd rather get it done right. Has anyone used JN Phillips before? What was your experience? I am going to be using their facility in Acton, since they do all of Village SAAB's glass work.
My main concern is that it will rust prematurely under the windshield. Is JN Phillips good about this? I read a lot of good reviews about them. I plan on keeping the car for 5-6 years anyways. Should I just leave it alone and deal with the blemish? It's a brand new car which pisses me off the most. Man I have no luck.
Any opinions or comments would be appreciated. Thanks guys!
R.T.
The new: 2010 9-3SS
The old: 2005 9-5, 2002 9-3, 1999 9-3, 1996 900S
posted by 72.74.115...
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