Outstanding service - Saab 9-3SS Bulletin Board - Saabnet.com
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Outstanding service
Posted by nwas (more from nwas) on Sun, 20 Nov 2011 10:17:08
In Reply to: Import Replacement Parts, LLC, Ben, Thu, 17 Nov 2011 00:44:12
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I was looking for some Konis and there were out of stock everywhere and I got nothing but poor attitude from most of the suppliers and "several weeks at least". Called ImportRP and the guy would not have been more helpful... checked all his warehouses while I was on the phone and when he could not find any he said he'd call Koni directly and call me back. He found some there and got me a pair directly from Koni.
Reminded me of the old days at Tirerack when you had a personal salesman you cold ask for who got things done (Now you get some kid who knows squat). Only thing I'm not fond of at ImportRP is the web site, but you can work around that :-)
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