Re: service in Tampa - Saab 9-3SS Bulletin Board - Saabnet.com
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Re: service in Tampa
Posted by Cara [Email] (more from Cara) on Tue, 19 Oct 2004 04:14:22
In Reply to: Re: service in Tampa, gillian, Sat, 2 Oct 2004 13:52:43
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I have used Scott Saab in Tampa for a couple years, first for my '97 900 SET, and now for my '03 9 3 SS Arc.....I was fine witht hem until recently, when I complained about my door handles turning white, beginning not 3 months after I purchased it new.....I was told it was not covered undr the warranty and I should put back to black on them....which is the wrong answer to someone who has just purchased a $34K vehicle....I finally corresponded with national customer service who told me that the handles were covered and they would start a ticket for me at Scott Saab...I faxed their letter along with a request for service, the handles were ordered, but 4 weeks later I am still waiting. Several small things with this car have made me reconsider buying another one for my next vehicle; they just don't seem to be the cars they used to be.
posted by 4.4.23...
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