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Saab 800 customer service
Posted by phil [Email] (more from phil) on Sat, 18 Jun 2005 07:51:50
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When I couldn't get thru to Saab Roadside assistance I called AAA to be towed. Turned out it was a bad battery that needed to be replaced and was done under warranty. Called Saab 800 customer service to ask about reimbursement for towing and got the runaround. Talked with a person "Z" who told me to fax receipt, but fax line has been busy for last 24 hours. Then she called back and said I need to take up with Saab Roadside assistance. Called them and they said they are contracted and I need to call back Saab. Does anyone at Saab care? This is the first time I used them in almost 3 years of ownership and my experience was very poor. Anyone have any suggestions?
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