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I used them also. They dont usually replace the batteries and claim it is other components (perhaps the caps). Mine started going off again after 3-4 months. They took it back and replaced some more components (still not batteries) under warr. OK so far after a few more months.
FYI. They did want to charge me a ship back fee of $12 even though under life warr (beyond 90 days). I got them to finally agree to ship it ground and only cost me $6. I did get to speak with one of the technicians though and he said it' usually not the batteries rather some components (like caps) that fail.
Cheers.
posted by 208.67.16...
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