The banner above is an advertisment - if it asks you to download software, please ignore.
Site News -
7/1: Members: Log In to See Fewer Ads! |
5/28: SAAB Evolutions/TSN T-Shirts $14
[General |
Members |
C900 |
9000 |
NG900 & OG93 |
93 |
95 |
NG95 |
99 |
Sonett |
Vintage Models |
Clubs |
Other Cars |
FAQs |
Gifts |
Member Photo Galleries |
Member Directory |
Classifieds |
Manuals |
*Buddy Registry |
*Mileage Registry |
Polls |
What's New |
Raffle |
Photo of the Month |
Sponsors]
[Main 95 Bulletin Board | BBFAQ |
Prev by Date | Next by Date | Post Followup ]
Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Thanks Jason
Posted by Rich (more from Rich) on Wed, 10 Mar 2010 09:10:23
In Reply to: Re: Customer service, Jason, Wed, 10 Mar 2010 07:30:30
Members do not see ads below this line. - Help Keep This Site Online - Signup
It turns out that this problem fell under Bumper to Bumper , the car is still on, but CPO will take over soon.
The problem I had was a part that cost GM maybe 30.00 and 5 min to put in but yet I was not given the Ok they would fix it for 9 days after reporting the problem to Customer Service after my dealer said they would not fix it.9 days without a car , phone calls to CS did not matter it was just put in the long line of chains it had to go through, for yes 9DAYS without a car.First off 99% of the CS people are lost they are just put through a chain of command to get anything done. They do not even know about the rules and regs of CPO or can send a link to discribe it.I was lucky and findly found a service rep that put things square.
Yes I think in the future GM will have to honor these warrenties but we will have to jump through hoops to get somethings done.Lets face it GM does not own Saab anymore, thats what it boils down too.
posted by 24.154.118...
Posts in this Thread:
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup
No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.
StateOfNine.com
![](/tsn/xyz/stateofninebutton.gif) |
SaabClub.com
![](/tsn/xyz/scnabutton.gif) |
Jak Stoll Performance
![](/tsn/xyz/jakstollbutton.gif) |
M Car Covers
![](/tsn/xyz/mcarcoversbutton.gif) |
Ad Available
![](/tsn/xyz/buttonavailable.gif) |
![](/tsn/images/tsnmap.gif)
Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Contact | Site Donations | Other Sites by SP -
Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot
Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all
the Site Membership Benefits!