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I have been ordering from them for about 15 years. Didn't hear about Todd but that is sad personally and also for the company. I also had contact with him, help ordering and help when there was a problem.
For most of those years I was thrilled and didn't order elsewhere unless they didn't have a part or a major price difference. But this/last year, I ordered many thousands of dollars worth of parts and went for a period of about 3 months where not a single order was fulfilled correctly, wrong parts, broken parts, bad web descriptions. I had a car (9-5) sit on jack stands for that entire time because I could not get the correct parts. Spent more time tracking returns and trying to communicate with them than performing repairs.
Pretty frustrating, but I agree that we need them. But this is a good place to share experience about limited vendors - so I would hope that we shouldn't rip on someone who complains. Most people have had good experience and so have I (until recently) I'm not sure if the vendor reads the boards, but the feedback, even if very frustrated, is helpful.
Peace
Posts in this Thread:
- Eeuroparts is terrible and should hang it up, Lousy customer service, Wed, 26 Nov 2014 20:46:57
- Funny that you never posted here before....., andym, Thu, 4 Dec 2014 17:14:31
- Hey, SaabNation Eeuro has a 10-15% discount going on, bill h., Fri, 28 Nov 2014 17:02:06
- I'm a happy customer, Erik919kt, Fri, 28 Nov 2014 16:24:11
- Re: Eeuroparts is terrible and should hang it up, Tom G
, Fri, 28 Nov 2014 12:07:13 - Re: Eeuroparts is terrible and should hang it up, EGD
, Thu, 27 Nov 2014 22:28:34 - Re: Eeuroparts is terrible and should hang it up, SWEDECAR
, Wed, 26 Nov 2014 21:26:10- This explains what I saw from suppliers recently, MI-Roger
, Thu, 27 Nov 2014 04:54:05 - Re: Eeuroparts is terrible and should hang it up, Bad customer service, Thu, 27 Nov 2014 03:15:34
- The visionary owner & founder died young ~5 years ago, MI-Roger
, Thu, 27 Nov 2014 04:59:37- Re: The visionary owner & founder died young ~5 years ago, eEuroparts
, Wed, 3 Dec 2014 06:20:26 - Re: The visionary owner & founder died young ~5 years ago, scotsglen
, Sun, 30 Nov 2014 18:17:38 <-- Viewing This Message - Re: The visionary owner & founder died young ~5 years ago, Bruce M, Thu, 27 Nov 2014 08:42:46
- Re: The visionary owner & founder died young ~5 years ago, bill h., Thu, 27 Nov 2014 06:39:43
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