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Recently ordered an additional 30 minutes of personal calling time @9.99. No problem, right? WRONG. When I got my credit card bill, they had charged for the minutes, plus on the next day charged $126.14 and then a week later charged another $206.00 !!! THe only authorized charge was the original 9.99 for the minutes. WHen I called them, they told me they had no record of the additional $300.00 + in charges, but "they would investigate". Called Capital One (excellent response) who reversed the charges and credited back to my account the overlimit fee as well. I think I remember someone else on the here who had a similiar experience. I am also going to contact SAAB USA and complain as well.
posted by 64.164.83...
Posts in this Thread:
- OnStar user BEWARE! (long), Linda
, Mon, 16 Sep 2002 12:15:15 <-- Viewing This Message- OnStar user BEWARE! - GM Card, too?, robp, Tue, 17 Sep 2002 08:56:37
- Re: OnStar user BEWARE! (long), Nined Again, Mon, 16 Sep 2002 20:30:03
- Those aren't just odd charges, phred, Mon, 16 Sep 2002 13:37:29
- What were the extra charges detailed as?, bRAD, Mon, 16 Sep 2002 13:22:11
- Re: OnStar user BEWARE!, compaqted, Mon, 16 Sep 2002 12:51:27
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