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Re: Saab loyalty??? (long)
Posted by MikeY (more from MikeY) on Thu, 5 Apr 2001 15:26:35
In Reply to: Saab loyalty??? (long), Scot, Wed, 4 Apr 2001 18:01:25
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I hate to be lone voice defending the dealership but having been in the business I've found that 99% of the time miscommunication is source of these kinds of problems. Sure Saab may have sent a fax to it's dealers on the 2nd, but was it distributed to sales personel the moment it arrived or was it at the bottom of a pile of 40 other faxes the dealership receieved that day? Did you talk to the dealer the very next day? It's a fairly easy thing to tear up a contract and rewrite it if it hasn't been processed yet, but on the other hand if it reaches a certain stage in the processing it can be nearly impossible. Did you read the fine print, are you really comparing apples to apples on the leases? Finally, the car business is a very difficult business and loyal customers are few and far between. Smart dealers do everything possible to get them and I find it difficult to believe these guys are that patently evil or monumentally stupid.
Posts in this Thread:
- Saab loyalty??? (long), Scot, Wed, 4 Apr 2001 18:01:25
- Check the Up-Front Cash, KP, Fri, 6 Apr 2001 14:07:33
- Re: Saab loyalty??? (long), Chris, Thu, 5 Apr 2001 19:05:45
- Re: Saab loyalty??? (long), MikeY, Thu, 5 Apr 2001 15:26:35 <-- Viewing This Message
- Refusal Period?, carneykjnc, Thu, 5 Apr 2001 13:15:30
- Some final thoughts..., Scot, Thu, 5 Apr 2001 12:24:51
- SAAB Loyalty, Manumad, Thu, 5 Apr 2001 10:04:12
- Run your numbers again..., John C. Womer, Thu, 5 Apr 2001 07:23:18
- I think SAAB should reduce your lease rate!, Coolknight, Thu, 5 Apr 2001 04:15:47
- Re: Saab loyalty??? (long), PatO, Wed, 4 Apr 2001 23:12:48
- Re: Saab loyalty??? (long), MikeY, Wed, 4 Apr 2001 23:12:19
- Re: Saab loyalty, dano, Wed, 4 Apr 2001 21:45:54
- I understand you're pissed, but...., AlanF, Wed, 4 Apr 2001 20:45:18
- Re: Saab loyalty??? (long), Black95, Wed, 4 Apr 2001 19:59:44
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