First encounter w/ SAAB roadside assistance - Saab 9-5 Bulletin Board - Saabnet.com
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First encounter w/ SAAB roadside assistance
Posted by lep (more from lep) on Fri, 11 Jul 2003 19:07:03
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And I must say I was very favorably impressed. I have never had any major issues with my 02 wagon, but yesterday got in, turned the key, and naaadaaa, nothing, zip. I immediately called my dealership, who instructed me to call roadside assistance. Answered right away, very helpful, took all information and said a tow truck would arrive in 45 minutes. 30 minutes passed and got a call from tow company, they would arrive in 20. Another call to tell me they were driving up my block. The driver asked me to turn the key, said it was the battery, gave me a jump start and I was on my way to service dept. New battery installed and on my way within an hour. They also made modifactions to the battery box as the battery "style" had changed. Very positive experience given the circumstances.
posted by 67.73.26...
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