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It comes with the package Posted by Joe [Email] ![]() ![]() In Reply to: I have to say that this upsets me, TG, Sun, 10 Aug 2003 14:24:52 Members do not see ads below this line. - Help Keep This Site Online - Signup |
$300 is still a fair chunk of change.
The dealers that Saab decides to keep does influence my decision. Is there somewhere else to go for warrenty service? This dealer is 30 minutes away from our home. The next closest is over an hour. It is not really practical to go further even with loaner cars.
We did notify the dealer of our dissatisfaction and tried to move up the management ladder. They fast tracked us back to the service manager. This has been a revolving door in this position at this dealer. The present manager could not tell a spark plug from a lug nut. (In a fit of customer service she did call us to see if we made it home OK with the serviced car). And yes, we did express our concern to Saab USA. No response.
The car has also been troublesome:
Missing CD witring harness
Failed SID
Gas tank "thump"
Fuel gage sticks on E after filling (3rd time back on this)
Headlight every 6 months
Original batery lasted 9 months
Contrast this with our last car, a Subaru that in 110k miles had no issues under warrenty and the only non wear item failures were the sun visors and a door latch.
Even though it is only $12, it does not give confidence when every 6 months you get into the car and a light is out.
The car is nice to drive and does give good mileage. However at 40k miles it should be in the prime of its life, not in the shop.
Drive Sfae,
Joe
posted by 65.129.13...
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