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General policy
Posted by Lou (more from Lou) on Tue, 30 Dec 2003 14:32:22
In Reply to: 4 year 50k running out, albanysaab, Mon, 29 Dec 2003 12:59:15
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In general, not only Saab, but just about every other manufacturer( and therefore their dealers) are not there to hunt for problems or possible wear items that you want to have replaced before the warranty runs out. If you bring the car in and you can identify a part that is failing or has failed. In other words, you cannot expect them to hunt for parannoia induced problems and just replace parts because you are worried that they might fail imminently, however, if you have had a problem that is intermittant and it does not show it's failure mode while you are at the dealer, just make sure that the service order that the dealer writes up when you leave the car shows that you are requesting a specific part or system to be checked for a problem. When they give you the car back and they have not been able to replicate the failllure mode, make sure that they give the paperwork back to you showingthat was the case. By doing this, if you have a failure outside of the warranty that was not properly fiixed within the warranty period, you will have a very good chance that they will honor it. Not a guarantee, but a good chance. The meter has to start running sometime. The rear muffler is a good exapmple of the exception to this, since the replacement criteria is a total rust through, but since that part is known to be a weak one,chances are that if your car hass significant rusting in that area,without actually being fully rusted through,you can make the case that it is essentially right about at the failure point. I believe that a few have been done this way,including my first 9-5.
posted by 24.128.55...
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