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I'm sorry that you feel this way. It's unfortunate that...
Posted by brian@saabcenter.com (more from brian@saabcenter.com) on Fri, 13 Jul 2001 18:05:22
In Reply to: Re: '01 9-5 oh damn <-- First time Saab Owner <long reply>, Peter H. Deckert, Thu, 12 Jul 2001 15:49:34
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you have been treated in such a manner. Hopefully, your service will improve in the future. Have you considered speaking to the Saab service Rep? Without documentation of their problems, nothing will ever get accomplished. Please, for your satisfaction and for the satisfaction of the rest of their customers, please try to rectify their behavior. Poor customer service, would not be tolerated at our dealership, nor should it be at yours.
You portray yourself as a tactful individual, I think that in itself will accomplish quite a bit.
Good Luck,
Brian.
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