I did get one, but it wasn't a particularly smooth ... - Saab 900 Bulletin Board - Saabnet.com
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I did get one, but it wasn't a particularly smooth ...
Posted by MichaelG (more from MichaelG) on Sun, 3 Mar 2002 08:43:51
In Reply to: Saabstuff.com feedback???, Charlie, Sun, 3 Mar 2002 04:00:37
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process. The owner was a little bit hostile about things. I had ordered one twice before and never gotten the shifter boot and then one my third try, he did e-mail me with a statement about finding the lost order form (not sure whether it was true, but nonetheless)...
We had a series of e-mail exchanges where I'd asked him to call me so that I could give him the credit card over the phone and it took several days before he did so (and of course I was away from my office at the time). I e-mailed him again asking him to call back (you can't call and talk with him cuz their phone # goes to answering service). Finally after many more days he did call.
It was then 2-3 weeks before I got the shifter boot.
Ya know what really sux, I don't like how it installs (it's not a direct replacement for the factory one). You have to use a zip tie to hold the bottom of it in place and that means that if you ever need to get into the console, you've got to cut the zip tie. That's not what I was expecting. I figured it was a straight up direct factory style replacement.
I'll probably end up using it anyway, but I don't know about using Saabstuff. SPG9 and eEuroParts go beyond the norm as they have fantastic (and timely) customer service and when I'm trying to give someone money for their products, I expect at least reasonable service. Not sure that Saabstuff is there.
-Michael
posted by 68.49....
Posts in this Thread:
- Saabstuff.com feedback???, Charlie, Sun, 3 Mar 2002 04:00:37
- Any other sources for leather shift boots??? n/m, Charlie, Sun, 3 Mar 2002 15:53:28
- Re: Saabstuff.com feedback???, Simon S, Sun, 3 Mar 2002 11:44:10
- I did get one, but it wasn't a particularly smooth ..., MichaelG, Sun, 3 Mar 2002 08:43:51 <-- Viewing This Message
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