Re: Never Had A Problem.... - Saab 900 Bulletin Board - Saabnet.com
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Re: Never Had A Problem....
Posted by Glenn (more from Glenn) on Tue, 11 Nov 2003 11:28:41
In Reply to: Never Had A Problem...., JeffS, Mon, 10 Nov 2003 11:59:01
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Well, I am glad to hear that someone had a positive experience with them. I understand that they are custom made, but 7 months to make them? I know he probably didn't want to get stuck with a set that someone as returning, so he passed them on to me...meanwhile waiting for them to be returned from the first buyer. That to me is poor customer service...I am a new customer and shouldn't have to wait because the business owner would have been at a loss. I write from owning a successful business for over 25 years. I would NEVER do what he did to me to a customer of mine. Poor judgement on his part...because I tell every Saab owner I know NEVER to buy from him, based on my experience.
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