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Scantech lack of customer service (Rant - long)..... Posted by vsfoxe [Email]  (#1025) [Profile/Gallery]
(more from vsfoxe) on Mon, 5 Dec 2011 21:09:36
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I ordered 2 Scantech parts from SwedenParts in Spain. Hall Effect sensor units 10.57617 for distributor 8857617, for my 1990/1991 SPGs. When they arrived, they generally looked right, and the connectors fit my Hall Sensor harness, so I set them on the shelf. A few weeks ago I went to use one, and the center hole is way too big to fit the plate in the distributor.I emailed 5 entities within Scantech including Ken Husband with an explanation of problem. The Husband guy responded "no one else has reported a problem, etc., etc., etc". He asked for pictures. I sent 3 nice pictures, with a nice explanation of problem referring to pictures. That was about a month ago. NO response, NO help. I fully expected Scantech would stand behind the parts - The boxes are marked right, but I guess they have the wrong parts inside. But, no response, no solution. I'm damned MAD now! I will avoid Scantech parts to the best of my ability, and recommend against my friends using them. A $135 lesson, but well-learned. I'd suggest no one else try this part #10.57617. It doesn't fit. Thanks for your patience! Vern
, Mon, 5 Dec 2011 21:09:36 <-- Viewing This Message
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