Re: Experience with Mechanics - Saab 9000 Bulletin Board - Saabnet.com
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Re: Experience with Mechanics
Posted by 91Aero.jr (more from 91Aero.jr) on Fri, 6 Jul 2001 14:29:45
In Reply to: Experience with Mechanics, SkrunchaMunch, Fri, 6 Jul 2001 12:21:57
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Good point ...but I guess thats what the service writer is there for. Hes the go between for the customer and his mechanic. Maybe they feel that they can trust the mechs workmanship but not his communication skills ? Thats why a good service writer is essential..he can make or break your repair experience. I personally would prefer to talk to the mechanic also...but my advice is to develope as much conversation with the service writer as possible, this is sometimes difficult if they are busy with other customers in line or on the phone. Ask questions about the cars systems even if you already know the answer...make like your trying to describe something on the car and cant without pointing it out...that may get you into the mechanics bay and to meet the mechanic...once there your free to continue smoozing. I put a lot of time and money into my car..and I feel the need to have anyone who touches it know that, hopefully they will take a little extra care when working on it.
Posts in this Thread:
- Experience with Mechanics, SkrunchaMunch, Fri, 6 Jul 2001 12:21:57
- My dealer lets me talk to the mechanic, nickR, Sat, 7 Jul 2001 01:01:22
- My guess is..., Robert Davis, Fri, 6 Jul 2001 18:18:57
- How high and how much enforced is the wall, ls, Fri, 6 Jul 2001 17:58:06
- buy them some donuts... cost you under $5, sully, Fri, 6 Jul 2001 16:20:09
- Re: Experience with Mechanics, 91Aero.jr, Fri, 6 Jul 2001 14:29:45 <-- Viewing This Message
- B&B have a better neighbor, in my opinion, John Adams, Fri, 6 Jul 2001 14:01:25
- This is typical in a dealership, maybe someone can tell us..., TKC, Fri, 6 Jul 2001 13:12:22
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