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SAAB Assistance
Posted by StanleyB [Email] (more from StanleyB) on Mon, 10 Sep 2001 08:26:21
In Reply to: My (Unsatisfactory) SAAB Assistance Story, Skippy, Fri, 7 Sep 2001 04:42:16
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It sems that UK drivers have little to complain about over the service from SAAB! SAAB provides a breakdown service via the AA, who are a national breakdown company. There are different level of service provision, which even extends to females on their own and family with kids. So if you have kids with you, you are attended quicker, female only next, and men folks last! You get an ID card from the AA, which you use if and when required. They don't have to check with SAAB first before giving assistance. The same goes for broken wind screens on my SAAB insurance. I can get it replaced at any of the recommended wind screen replacement companies without waiting for permission from my insurance company.
I have heard before that the french are VERY slow with road assistance if you are not french. I think Skippy got some french lessons the hard way! I wouldn't blame SAAB for that. Even if he had a french car things wouldn't have been better.
posted by 212.135.1...
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