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Re: how happy are you with westport service???
Posted by Tony C. [Email] (more from Tony C.) on Fri, 13 Sep 2002 10:22:17
In Reply to: how happy are you with westport service???, RickP, Thu, 12 Sep 2002 23:13:32
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Good question. To the extent that one of my current problems may be related to the first service visit, I guess my experience mirrors what you heard. But, in fairness, the service manager (Jim) as very responsive to my post service call in, listened to what my concerns were, and told me that he'd take care of it right away, pretty much implying that it would be warranty and / or dealer issues as I've only got about 1200 mi on it. I just dropped it off this AM. I'll let you know how things turn out. By the way, word is that Jim manages both service departments.
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