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I called & Saab said TOO BAD! Hmm ... BMW? Posted by ken [Email] ![]() ![]() In Reply to: Re: Longevity of brake pads? , Scooter, Wed, 11 Dec 2002 21:09:06 Members do not see ads below this line. - Help Keep This Site Online - Signup |
I had mine changed at 20k service and when I had 40k service, the dealer told me I had to change them AGAIN!
When I changed them at 20k, the rotors were warped and the dealer gave me 1/3 off that or something because of the defect. I didn't think much of it because I hadn't read anything about the problem on this site.
At 40k, I called saab first and complained. The guy on the other end told me too bad. He wasn't going to do anything. He'd listen to me and say again, too bad.
Well, my next car will be a BMW. They have a 40k/5 year everything warranty, including pads. So it won't be my problem anymore and Saab doesn't have to deal with it. Everyone wins.
Not that I don't like Saab, the price is right. But the service is pretty poor (not just the 800 number). I get treated like I bought a regular car at every dealership I go to. I guess its because although the sticker is $45k, no one pays near that. Who knows though, BMW service I hear is no Mercedes.
posted by 65.203.159...
_______________________________________ Ken
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