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A few of you have asked that I post the outcome of SAAB's decision regarding the cold suspension issue. I was contacted, as promised, within 24 hours. Basically, QA is aware of the problem and no recall has been made to date. I was instructed to take the vehicle to a dealership, have them thoroughly diagnose the problem, and call back SAAB USA with a quote number. I was then told that SAAB USA would be happy to help with this problem after receiving a quote from the dealership. Though I was not promised a repair voucher, this was implied. The only problem is that I have to take the car in when the ambient temp is about 25F of below (which currently is no problem at all), but may be in a week or so when my schedule frees up.
As I explained earlier in the week, they will handle the rear emblem part and repair voucher without any problem.
posted by 4.35.71...
Posts in this Thread:
- Saab USA callback RE: Cold Suspension, Ryan
, Fri, 24 Jan 2003 10:36:11 <-- Viewing This Message- Ryan, is your car still under warrenty? n/m, Todd
, Fri, 24 Jan 2003 12:40:02 - Re: Saab USA callback RE: Cold Suspension, d442, Fri, 24 Jan 2003 11:18:21
- Re: Saab USA callback (no luck with front emblem), rmaiello, Fri, 24 Jan 2003 10:46:47
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