A pleasant dealer service experience - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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A pleasant dealer service experience
Posted by Ed NC (more from Ed NC) on Fri, 25 Apr 2003 06:35:54
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My '99 9-3 has had a persistent problem with a water leak in the hatch area. WHen I bought the car the CD changer was part of the deal, when they installed it they disconnected the drain hoses...from this board I found out about those and reconnected them myself. Still had leaks from time to time, finally last week in the pouring rain I open the hatch and I'm almost bowled over by the mildew smell. Still leaking somewhere..So on the way to work I pull into the dealer and show them the wet and the mildew. Yesterday I bring it in to have the taillight seals replaced under warranty. I ask about the carpet/mat in the back, its mildewed now because of the leak. They said they they will replace it free! At least they think Saab will go for it, I hope so because I'm sure that thing isn't cheap. I usually complain about this dealer, thought I'd post a positive one for a change.
posted by 67.30.21...
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