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Re: Campaign vs. Recall
Posted by Stephen Goldberger (more from Stephen Goldberger) on Fri, 25 Apr 2003 20:23:10
In Reply to: Campaign vs. Recall, Yak, Fri, 25 Apr 2003 09:28:42
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Campaign means that a problem has been found frequently enough to send an "alert" out to the dealerships, along with a recommended remedy. Any defect will be repaired, no questions asked, if the vehicle is under warranty. After that, it's a "good will adjustment," and Saab is pretty lenient when it comes to good will, especially for a "campaign" item. No promises.
A "Recall" is a defect which is deemed a safety hazard and notice is sent to the owners, requesting that they contact a dealer and arrange for an inspection and/or repair. Defects deemed safety hazards are always fixed free, even if the warranty period has expired. Sometimes recalls do have mileage or age limitations, though. My son's Contour is subject to a recall for the sun warping the instrument panel - Ford will replace the IP for up to 100,000 miles if it warps. I guess that's all the longer a Ford is supposed to last.
posted by 65.25....
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