Re: '00 9-3SE and MTF0063 - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: '00 9-3SE and MTF0063
Posted by TheOtherTG (more from TheOtherTG) on Tue, 5 Aug 2003 06:56:16
In Reply to: Re: '00 9-3SE and MTF0063, Mr. Science, Mon, 4 Aug 2003 20:10:06
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(Non)Performance Saab is a pretty good way of putting it. I believe the Service Mgr you are referring to is Steve Bettencourt. I had issue with him at Momentum and have issues with him at Performace. I do not think he recognizes the SERVICE in Service Mgr. I agree Steve does not appear technically oriented and I have no problem with that, the problem I have is that if I ask a question and he doesn't know the answer, why not say so and say he will find the answer? Instead Steve does a dance with you and makes up some BS that he thinks sounds like the answer. The last service I with them there was no follow up to see if I was satified. Their dealerships have long been a problem with Saab and I cannot understand why they continue to ignore this issue. Have you gone to Saab for assistance and noticed the form letter type non response you get from them? But, I am rambling and getting too cranked up here. Try T.A.P and let us know what you think.
TG
'00 9-3 Base 70,000mi
posted by 64.154.26...
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