Re: Saab goodwill assistance for heater control repair - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: Saab goodwill assistance for heater control repair
Posted by GB in VT [Email] (more from GB in VT) on Fri, 3 Oct 2003 10:04:09
In Reply to: Re: Saab goodwill assistance for heater control repair, Tony C, Thu, 2 Oct 2003 08:50:28
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I would like to personally thank you for this information. I purchased my '99 SAAB 9-3 earlier this year and discovered after only 1 months usage that the dial controlling the air direction broke. I went back to the local dealer to see if this would be a simple fix. The quote came back at close to $1000!!! Went back to the salesman and he was able to get me another knob for free. Popped it in, but within a month that broke too. Left the situation alone until now. Had trouble trying to defrost my windows this morning after our first frost here in VT. After reading your message I contacted SAAB Cars USA at 1-800-955-9007 and spoke with a professional representative who opened up a case for me. She said SAAB will contact the local dealer and check out the details about my car and see if they can fix it as a sign of goodwill. I'll keep you posted as to how this progresses. Thanks again!!
posted by 166.19.10...
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