Re: am I responsible for work done that was not written up? - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: am I responsible for work done that was not written up?
Posted by Cathy L [Email] (more from Cathy L) on Fri, 23 Jul 2004 16:22:37
In Reply to: am I responsible for work done that was not written up?, Glenno, Fri, 23 Jul 2004 15:25:11
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Legally, you probably aren't but you received a benefit which under the law, the service dept. deserves to be paid for. The only thing you could probably get is the difference between what they charged you and what the market rate is (what someone else would have charged). Gotta ask if it's worth 50 bucks? If yes, then call them up and ask for a service credit on your account for the difference between what they charged you and what another company quoted you (doubt you'd see a cash refund).
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