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always good to get a name though
Posted by tturboboy (more from tturboboy) on Mon, 22 Mar 2004 17:26:08
In Reply to: no, nickR, Mon, 22 Mar 2004 16:31:47
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i try to always remember to get the persons name i am dealing with ,it is amazing how much more responsive and responsible people are when their identity is attached to their actions and eliminates the frustrating nameless , faceless person on the other end of the phone syndrome. for an ongoing problem then i try to deal through that person until the problem is resolved, this keeps you from having to repeat all the gory details each time you call. good luck and let us know how you make out.
posted by 66.66.255...
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