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98 SE Turbo - Pulley fell off!
Posted by Natalie [Email] (more from Natalie) on Thu, 15 Dec 2005 09:40:01
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4 weeks ago I had my car serviced for it's 72K service, but not at my local Saab dealer. I brought my own (new) parts with me and had the mechanic install everything, including a new serp belt. Today, while getting on the freeway, I heard something fall or 'hit' and then I lost power steering, power and smelled something burning. Pulled over and got my car towed by the mechanic/station that did the work. He showed me that the pulley was gone...
I suggested it was their fault and they must have installed the serp belt incorrectly 4 weeks ago (it hadn't failed but I thought it prudent to change it out and I had the part already). The mechanic/station said that it is not their fault that the pulley failed and that Saabs do have pulley issues from time-to-time.
My car in now in the posession of the mechanic and they will call me with an estimate later today.
So give it to me straight: how likely is it that the mechanic screwed-up the installation of the new Serp belt and this is what caused the pulley to fail/fall out. I do not have the pulley as it is somewhere on the freeway.
Please provide any advice. I really don't know what to do at this point. And if it was their fault, how could I possibly PROVE it?
posted by 166.50.22...
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