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Re: Kramer Micro Repair and Saab SIDs
Posted by Ethan (more from Ethan) on Tue, 13 Feb 2007 19:15:48
In Reply to: Kramer Micro Repair and Saab SIDs, ViggenFlyer, Tue, 13 Feb 2007 10:51:58
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My warranty is available to the purchaser of the repair service. As I told you the first time you contacted me, I will be happy to honor the warranty as soon as the original purchaser verifies that you are, in fact, the current owner of the part. I have no other way of knowing that your SID is covered by the warranty, or even if it's a part we worked on. Could you buy a book on eBay, give it to a friend, and then expect the seller to take a return from the friend? I stand behind my work and will honor the warranty once you furnished something other than irate emails and bboard postings.
If anyone is interested in alternate perspectives on doing business with my company, I encourage them to visit http://www.kramermicrorepair.com/sidrepaircustomers.html or view our eBay feedback file. I can also refer anyone who is interested to the numerous dealerships and independant Saab mechancs we do business with.
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