Re: Rear Head Damage Need Advice???????????/ - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: Rear Head Damage Need Advice???????????/
Posted by bill h. (more from bill h.) on Sat, 1 Jun 2002 17:57:52
In Reply to: Rear Head Damage Need Advice???????????/, Herbet, Sat, 1 Jun 2002 11:58:59
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You wrote on this matter recently. Have them show you why they consider the head damaged, and why they took three weeks to install a damaged head that they shou;ld have looked at BEFORE they tried to install it. Also find out what, if anything they did to the head while in their posession. Saab shouldn't be expected to warranty a used head you obtained from a boneyard. On the other hand, the shop should have checked it out before the install.
As we indicated earlier, document your ordeal, contact the service manager, the owner, and Saab. I assume you are dealing with a Saab dealer. Get your ducks in a row, you can take 'em to small claims court or find an attorney.
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