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re: Smithtown Saab
Posted by Dave Westlake (more from Dave Westlake) on Tue, 21 Jan 2003 09:25:50
In Reply to: Re: update, RickNelson, Tue, 21 Jan 2003 09:04:53
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At the time I was pleased with the service at Smithtown Saab. I was on an overnight business trip on LI (I live in CT) and the linkage let go on the LIE at 5:00 PM. Smithtown got me in and had the car ready the following day. The service manager, Louis, told me he would have had it for me the same day if he had the parts in stock. They charged me the posted rate for labor and the parts price seemed within reason. I'm still pleased that they took care of me so quickly even though they really had me by the 'nads. It just looks like they rushed a bit too much and neglected to tighten everything properly.
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