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Re: Saab Sales Up Again in July Posted by Ian Glenday [Email]  (#95)  [Profile/Gallery]
(more from Ian Glenday) on Sat, 2 Aug 2003 09:36:30
In Reply to: Re: Saab Sales Up Again in July, Saabissimo, Sat, 2 Aug 2003 05:40:45 Members do not see ads below this line. - Help Keep This Site Online - Signup |
The Saab USA infrastructure probably could not handle a much larger increase without damaging customer service capabilities. With all the new dealers and mechanics coming on line, it will take a little time for them to get anywhere near the experience that older Saab Techs have. Also, how do new dealers fair with older Saabs (pre 9-3 and 9-5)? The cost of training new techs and recurring traing for existing techs is high. Hopefully new and old dealers will continue to invest in this critical aspect of the business. With the 9-2 and 9-7 on the horizon, I suspect that some smaller dealers will have difficulty adapting to additional space and tech needs. Just a short rant as to why the existing exposure of Saab in the press is okay. Much more and we might regret the results. The fact that Saab is doing better when others are declining is a good omen.
Ian
posted by 24.233.1...
_______________________________________ Ian 1959 93b 1967 96V4 1968 99 1974 99L 1988 900S 1988 900 1994 900S 1996 900S 1999 9-5SE, 2.3lpt 1995 9000 CSE 2006 9-3SC, 2.0T
, Fri, 1 Aug 2003 17:33:05, Sat, 2 Aug 2003 09:36:30 <-- Viewing This Message
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